I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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On the product control panel, press Cancel. Thanks for marking this cm11312nfi the answer. This printer is not a current model but it is very reliable and I do not wish to do away with it simply because Windows has decided it doesn’t want to support it anymore or can’t fix its compatibility issues.

See Set up the product Scan Menu buttonScan to button, setting up. Scan directly from the product by using the control-panel scan buttons. Cancel scan To cancel a scan job, use one of the following procedures.

We will be more than happy to assist you. Sacn device will look for the presence of paper in the ADF. Select a scan shortcut that defines the settings for the type of original that you are scanning and the scan destination that you want. Asia Pacific and Oceania.

Look for the icons on the device to guide you in proper placement of the original. Delete files on the memory card or use a different card with sufficient available space to cm1312nif scanning.


HP Color LaserJet CM MFP Series Product – Use scan | HP® Customer Support

For the best scan quality, place your originals onto tk flatbed scanner, rather than loading them into the automatic document feeder ADF input tray. The Virtual Agent is currently unavailable. You can follow the question or vote as helpful, but you cannot reply to this thread.

Enter the file destination name or check to set up the destination on the product. A partial file may still exist on the memory card.

HP Color LaserJet CM1312 MFP Series User Manual: Send My Scan To A Folder

The following scan settings used are for a default dpi scan:. For programs, select Open it in another software applicationand then click Next. If there is paper, then the ADF is used. Sorry this didn’t help. The issue could be if the drivers available is either corrupted or need an update. Click Delete to perform the deletion, or click Cancel to choose another destination.


The partial file is removed from the memory card. If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. Text-recognition software is also known as optical character recognition OCR xm1312nfi.

HP Laserjet CM1312MFP Can not scan

Thank you in advance for any help you can scwn. If issue persists, I would suggest you to refer the articles mentioned below and see if it helps you to fix the issue.


Did this solve your problem? Un-lock the card in order to scan to it. Highlight a destination and click the arrow to move to the destinations currently cm13122nfi the dialog box. If the HP Scanning window is displayed, adjust the images as you want, and then click Finish. Many versions of popular e-mail programs seem to be MAPI-compliant.

Send My Scan To A Folder – Hp Color LaserJet CM MFP Series User Manual [Page 7]

Prior to this upgrade the printer could scan to the computer. For e-mail, select Attach to a new e-mailand then click Next. Otherwise the flatbed is scanned.

Gently close the lid. Memory card failures If the memory card is read-only, then the device is unable to scan to it. The Confirmation dialog box displays. See your browser’s documentation for specific instructions. If the photo slots have been disabled an appropriate error message is displayed.

Europe, Middle East, Africa. This site in other languages x. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: The others are marked with “Failed”.