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However, the method in which we use that alternate driver may be different then the way you did.

HP Customer Support – Software and Driver Downloads

Select the desired files and choose ‘Download files’ to start a batch download. Therefore, I am going to have photosmatt ensure no trace of your HP Photosmart is currently showing installed on your computer. Rename your printer back to the HP Photosmart C Remove selected files Download files.

Message 4 of 9. Can you please take a look at the steps below.

HP Photosmart C All-in-One Printer Video Tutorials | HP® Customer Support

If a search doesn’t automatically start, you may need to type Programs and Features in the ‘Ask me Anything’ box Click Programs and Features to launch the window. One or more of the values entered is not permitted. Open download list Message 8 of 9.

Close Devices and Printers. Already have an HP account?

HP Photosmart C4280 All-in-One Printer Video Tutorials

Choose ‘Refresh’ to update the list. I have tried this solution several times, to no avail. Click on the Drivers tab. This has worked, and my printer is now working.


photosmartt No actual files or folders on your computer will be affected by deleting the Temp files. HP Download and Install Assistant makes it easy to download and install your software.

Message 7 of 9. This also proves that your printer is installing properly. Message 1 of 9. Or, view all available drivers for your product below. Download list – Download multiple files at once View, edit and download your entire list of software enn drivers here. Once your HP Photosmart is no longer showing in Devices and Printers please click on any device under the Printers list once just to highlight it.

HP Photosmart C All-in-One Printer – Driver Downloads | HP® Customer Support

Select the ‘ delete ‘ button on your keyboard. However, I did finally manage to replace the driver with a C series driver and that appears to have done the trick Select all Deselect all.

I excanear happy to tell you that the Full Feature Software and Drivers are available for your printer! Thank you for your patience.


Click on your Start button. Please wait while we process your request. Message 6 of 9.

Please follow the steps below. Should a Temp file still be used than you will automatically get the pop up to ‘ skip ‘ that item.

Europe, Middle East, Africa. This page requires Javascript. It does seem to insist it’s plugged into a USB 3. If you’re using a USB Cable connection between your printer and computer please disconnect that cable now.

Select from the products you own. However, I will esanear you to the driver package to install your printer. The printer shows up as an “other device” in device manager, but no amount of trying to update the driver works.

This product was sold by a reseller. I can then print with that one, and scan with the Please proceed to the next step. This product was sold by a third party.